News Worms
News Worms


TripAdvisor adds badge to properties where sexual assault has occurred

TripAdvisor adds badge to properties where sexual assault has occurred

TripAdvisor will now warn users about hotels where cases of sexual assault have been reported. The New York Times reports that the badge, which reviews properties for health, safety, and discrimination, is the company's third to ensure the safety of both its consumers and resorts.

"These badges will remain on TripAdvisor for up to three months".

The badges will stay on business listings for up to three months, but "if the issues persist, we may extend the duration", Lieberman says. "As always, we encourage consumers to do additional research outside of TripAdvisor", company spokesperson Kevin Carter said in an email.

"Message from TripAdvisor: TripAdvisor has been made aware of recent media reports or events concerning this property which may not be reflected in reviews found on this listing".

Kristie Love claims to have reported a rape on TripAdvisor's site in 2010 following her vacation at Iberostar Paraiso Maya, an all-inclusive resort in the coastal town of Playa del Carmen, Mexico.

"A few years ago, we changed that policy to allow more descriptive reviews on the site about first-hand accounts of serious incidents like rape or assault". Several additional hotels in Mexico-including Iberostar Paraiso Lindo and Grand Vellas-were given a similar warning after reports indicated they had issues with "tainted alcohol and sexual assault". "'No, we're not going to call the police, ma'am, '" she recalled in her conversation with the outlet.

"Our vetting of news reports continues and it is likely more businesses will receive this badge as more information is reviewed".

TripAdvisor has made it easier for its users to see if safety concerns have been stated about hotels they research.

Complaints of sexual assault on travellers are not new, and there are many posts on TripAdvisor written by travellers who say they were raped in various countries.

The company apologized last week for removing Love's posts, and said it did so because they contained "hearsay".

"Hearsay" is the reason TripAdvisor gave dozens of travelers for not publishing their warnings of awful things that had happened to them or their loved ones at highly rated resorts in Mexico. Love sent a letter to the company's CEO on Wednesday, accusing TripAdvisor of refusing to protect people and only being "concerned with their own growth and earnings", according to the Milwaukee Journal Sentinel.

In addition to the warnings, Hoyt said Thursday, TripAdvisor will begin to explain to users why it chooses to reject some reviews and forum posts.

"In that review there's a line about a doctor making a medical diagnosis".

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